Society Security Checklist

Decide how residents, visitors, domestic workers, vendors, couriers and taxis are identified and recorded. A process should be understandable to residents and consistent across shifts.

• Visitor confirmation and resident contact
• Domestic worker or recurring vendor register
• Delivery collection or handover point
• Vehicle and parking checks

Write down what happens when a resident cannot answer, a visitor arrives unexpectedly, a vehicle blocks the gate or a vendor refuses the process. Guards should escalate exceptions to the nominated society representative rather than make private policy.

• Emergency entry route
• Late-night visitor escalation
• Resident complaint contact
• Lost key, pass or access-card reporting

Identify lifts, basements, terraces, play areas, utility rooms and boundary points that need periodic attention. Record unresolved issues at handover so the next shift is not starting from memory.

• Patrol route and timing
• Lighting and camera faults
• Open gates or damaged locks
• Handover book and supervisor checks

The society committee should maintain current emergency contacts and keep fire lanes, exits and responder access clear. Security can support communication and movement control, but residents and building management retain responsibility for the emergency plan.

• Fire and medical contact list
• Assembly area and access for responders
• Lift use during emergencies
• Incident notification to the committee

Explain the agreed gate routine, collect recurring problems and review the arrangement after festivals, construction work, staffing changes or a serious incident. A written process reduces arguments at the gate and gives supervisors something specific to check.